Privacy Policy

1. Introduction

At clarity.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Name
• Email address
• Username
• Password (encrypted)

2.2 Documents and Content

We collect and store documents you upload for analysis. Your documents are stored securely and are only accessible by you and our AI processing systems.

2.3 Usage Information

We automatically collect:

• IP address
• Browser type and version
• Pages visited and features used
• Date and time of access

2.4 Payment Information

Payment information is processed through Stripe. We do not store your credit card details. We only store a Stripe customer ID to manage your subscription.

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process and analyze your documents using AI
• Manage your account and subscription
• Send important updates and notifications
• Improve our Service and develop new features
• Respond to your questions and support requests
• Prevent fraud and ensure security

4. Data Security

We implement industry-standard security measures to protect your data:

• Encrypted data transmission (HTTPS/TLS)
• Encrypted password storage using bcrypt
• Secure database access controls
• Regular security audits

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party services that help us operate (e.g., AWS for AI processing, Stripe for payments)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. AI Processing and Third Parties

Your documents are processed using AI services (AWS Bedrock). These providers have their own privacy policies. We use these services in accordance with their terms and applicable data protection regulations.

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Delete your account and associated data
• Export: Download your uploaded documents
• Object: Opt out of certain data processing activities

To exercise these rights, visit your profile settings or contact us at [email protected].

8. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

9. Cookies and Tracking

We use session cookies to maintain your login state. We do not use third-party tracking cookies or advertising cookies.

10. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

11. International Users

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: [email protected]
Web: Contact Form